In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. If you do not accept the conditions as set out in the notice, you will not be able to make the report

.

Remember that this channel is not intended to report emergencies.

The complaints channel is managed by Fertilab, Institut Català de Fertilitat S.L. (hereinafter the entity), using the ithikios platform, owned by Digital Products Development SL, a company specialized in providing management systems for internal reporting channels for companies. It maintains a contractual relationship with the company in charge of the processing for the purpose of receiving, storing and sending communications to the company's Compliance team. Ithikios guarantees security and confidentiality for the purpose of the contracted treatment

.

Below, we show you the basic information on how we treat your personal data.

:

Basic information on privacy and data protection:

1.Data controller

Fertilab, Institut Català de Fertilitat S.L. (hereinafter, the COMPANY) with registered office in Ronda General Mitre, 14 and with NIF B-61631065. It is registered in the Barcelona Mercantile Registry, volume 30.646, full 202, nºB177185, 1st Registration

2. Data Protection Officer

You can contact us by email: [email protected]

3. Data subject to treatment and origin

They will be:

• your data contact information, if you provide them (name and surname, e-mail, telephone number)

• name and position of the persons reported in the complaint

• information (regardless of their nature) of the facts

4. Purpose of processing and Legitimation

In accordance with current data protection regulations, IQS informs you that your personal data will be collected and processed for the purpose of:

• Analyze, process and investigate reported facts in a confidential manner.

• Manage the query you ask us.

• Exchange information to complete your request.

• Interview yourself to clarify the facts reported, if applicable.

Our legitimate interest is to ensure compliance with applicable policies and regulations and/or legislation.

5. Recipients of transfers

Those who are necessary by law, service providers in their capacity as data processors. Also, in the course of an investigation, it may be necessary for us to share the facts they report with another company in the group, if it is involved in the facts; we will always keep your anonymity

.

Personal data will not be transferred to other third parties, unless legally required.

6. International transfer recipient

Those that derive from the very processing of the complaint, question or concern to any other company in the group, as well as those derived from our relationship with the supplier that manages the Complaints Channel with the guarantees set out in the Privacy Policy

7.Rights of interested parties

Access, rectification, deletion or oblivion, limitation, portability, opposition and to file complaints with supervisory authorities.